APS will take the report and investigate if APS has jurisdiction and the adult is considered a vulnerable adult. An APS investigator will: conduct a home visit, usually unannounced; interview other individuals who may have information about the situation; and offer protective services if the investigator determines abuse has occurred.
Filing a Report with Adult Protective Services. During the investigation, the caseworker will investigate the facts and, where appropriate, report any criminal activity to law enforcement. However, unlike a traditional law enforcement investigation, APS caseworkers are also specifically trained to develop a relationship of trust with the.
INVESTIGATION PROCESS / WHAT WILL HAPPEN. A DHS/APS counselor will visit the adult to determine the need for protective services. Family, friends, or professionals who know about the adult's situation may be contacted.
Adult Protective Services (APS) Each California County has an Adult Protective Services (APS) agency to help elder adults (65 years and older) and dependent adults (18-64 who are disabled), when these adults are unable to meet their own needs, or are victims of abuse, neglect or exploitation.